The purpose of the cache is to speed up website loading on future visits. However, if the link changes, it can cause a mismatch with the cached version and trigger an error.
Another potential cause is an issue with browser cookies. It’s possible to suddenly encounter the 403 Forbidden error on a website you log into regularly.
Clearing your browser’s cache and cookies can sometimes resolve this issue. This forces the browser to re-request all the site files and log you out from all websites.
Google Chrome
Follow these steps to clear cache and cookies on Google Chrome:
- Click on the three-dot icon in the top right corner and select Settings.
- Locate Privacy and security → Clear browsing data.
- Use the drop-down menu to choose the time range. We recommend choosing All time. Then, select Cookies and other site data and Cached images and files.
- Click Clear data.
After completing these steps, try revisiting and logging into Wrkr PAY to see if the error is solved.
Mozilla Firefox
1. Open Mozilla Firefox on your computer and click the three horizontal lines at the upper right corner of the screen.
2. Select Settings.
3. Click on the Privacy & Security panel.
4. Scroll down to the Cookies and Site Data section and click Clear Data…
5. Check both the Cookies and Site Data and Cached Web Content boxes to clear both, or choose one to clear only the cache or cookies, as shown below.
6. Click the Clear button to delete the Firefox cache.
Clearing the Browser Cache in Safari
1. Click the Safari menu tab from the bar on top of the screen and select Preferences…
2. Once the pop-up window appears, click on Advanced.
3. Check the Show Develop menu in menu bar box.
4. Click on the Develop tab on the Safari menu bar at the top of the screen and select Empty Caches.
