This error can occur when there is an issue with the ATO systems, so it is possible that there isn’t an issue with the SMSF details recorded. However this can occur with a genuine error as well so we recommend checking the details to ensure they are accurate.
The issue is likely one of the following:
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provided ABN is not registered as an SMSF
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SMSF ABN is not compliant or not regulated
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SMSF FIA (financial institution account - ie SMSF bank account) and/or ESA is either incomplete or does not match ATO records
This is obtained from the following link:
https://www.ato.gov.au/Super/SuperStream/In-detail/Rollovers/SMSF-verification-service/
It would be best to check everything is up to date and that the ATO has all the correct information. To check the first 2 points, please search the SMSF ABN within the superfundlookup website (https://superfundlookup.gov.au/ ) and provided the regulatory details are valid, the issue is likely related to the third point - the ESA or bank account details need to be updated with the ATO.