Context: This guide covers the ability to update both the personal and employment details of your employees within the Wrkr Portal.
Interactive Demo
Note: Make the demo full-screen for a better experience. You can mute/un-mute narration to suit your preferences.
Step by Step
1. Editing and Updating Employee Details
2. Within the Employees tab, you can update the employment details by clicking the action menu for any employee.
3. Select Edit employment details.
4. Here, you can update any employment details for your employee. If changes are made, click Save.
5. To edit an employee's personal details, click on the employee's name.
6. Note: You can also update the employee details for those onboarded via Contribution file. It's important to ensure that changes made are also reflected in your payroll for any given employee.
7. The employee details screen allows you to edit personal details, fund choice, TFN details etc. You can edit any of these sections by clicking Edit within the section header.
8. You can also update the employee's employment details, cease employment, or view their contribution history via the Actions drop-down.
9. Further down the Employee details screen, you have the ability to edit and update their fund choice.
10. If an employee has been onboarded manually, or via contribution upload – you are able to add additional funds. Click Edit.
11. Click Add fund to add another fund.
12. We've added AustralianSuper.
13. To remove either of the funds, click Edit again.
14. We'll remove AustralianSuper. Click the remove button.
15. To confirm removal, click Remove.
16. Once you're happy with your fund changes, click Save.
What is a Member Super Fund Verification Request (MVR) and Member Registration Request (MRR), and when are they sent?
An MRR is an existing message sent for employees who elect your employer's default fund. On receiving an MRR, the fund will verify if your employee has an account and either respond with your employee’s existing member number, or create a new membership and respond with your employee’s new member number.
An MVR is a new message introduced within Payday Super to help you verify that your employee is a member of a super fund that is not your default fund, and that the fund can accept contributions for them. An MVR is only used to verify your employee’s existing account, it cannot be used to create a new account. An MVR is triggered when:
You add your employee or make a contribution for your employee for the first time,
When you or your employee update their super fund,
When you or your employee update their TFN, Family Name, Given name, Other given name, Date of birth.
An MVR won’t be sent with each contribution, or where your employee chooses your employer's default fund.
You don’t need to choose whether to send an MRR or MVR. We use your default fund to automatically determine when to send an MRR or MVR. You can change your default fund in Settings > Default funds.
Member Super Fund Verification Status
Icon | Tag | Meaning | Filter | Tooltip message | Alert |
| Verifying | Verifying | Membership is being verified with the fund. | N/A | ||
| Verifying - after contribution submission | Verifying | Membership will be verified after a contribution is submitted. | N/A | ||
| Verified - via MVR | Verified | Membership has been verified with the fund | N/A | ||
| Verified - after contribution submission due to no error response within 20 days after contribution submission | Verified | Membership has been confirmed via historical success. | N/A | ||
| Error - MVR fail | Error | Member verification failed with the fund. | |||
| Error - MVR fail | Error | Member verification failed with the fund. | |||
| Error - MVR fail | Error | Member verification failed with the fund. | |||
| Error - MVR fail | Error | Member verification failed with the fund. | |||
| Error - MVR fail | Error | Member verification failed with the fund. | |||
| Error - MVR fail | Error | Member verification failed with the fund. | |||
| Error - MVR fail | Error | Member verification failed with the fund. | |||
| Error - MVR fail | Error | Member verification failed with the fund. | Member TFN required for this Contribution Type. |