What is Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) is a security feature that is part of your user login in the Employer portal. It is an extra layer of security protection on your account.
How do I set up MFA?
To begin, click on set up MFA
You have the choice to set up MFA using both an authentication app (like Google Authenticator or Microsoft Authenticator) and your mobile number, or just your mobile number on its own.
TIP: It is recommended to use an authentication app as having two forms of security provides extra protection for your account. |
After clicking ‘use Authentication app’, you will then be presented with this screen below
You will need to open your authentication app (or Install one from your App Store)
To set up your authentication app you can either scan the QR code (option a) or manually enter the setup key to add the code to your app (option b)
Option A - Scan the QR Code
Open your Authenticator App
Scan the QR code in your Rest Employer portal
Once the barcode is correctly scanned, you will see the newly added MFA code in your Authentication app
Option B - Manually add the set up key
Open the Authenticator app and select Enter a setup key
You will then be able to see the newly added MFA code into your authenticator app.
After successfully adding to your authentication app, go back to your screen and click continue to finalise your MFA process
After you click "Continue," you'll be asked to enter the code that is shown in your Authentication app. Check your app and enter your code.
TIP: this code changes constantly and is time-sensitive, as indicated by the timer on the right. Make sure you are typing in the code that's currently displayed in your authentication app. |
Congratulations - you have now set up MFA by Authentication app
The next step is to now verify your mobile phone number as an added level of security
TIP: Make sure you use a phone number you have constant access to, and not someone else’s. It’s important that it’s your own mobile number. |
You will receive a code on your mobile similar to below:
Type the code into the space provided
TIP: If you do not type the code sent to you within 5 minutes, you will have to request to resend another code and use that next code sent.
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Congratulations, you have successfully completed setting up your MFA with both an authenticator app and a phone number. By doing this you have increased your level of security, safeguarding your account and the account information.